Privacy Policy

We collect information you provide directly, such as your name, email address, phone number, account details, service requests, delivery or service addresses, payment-related information, communications, reviews, and support messages.

We may collect information automatically when you use the service, including device information, log data, IP address, approximate location, pages viewed, actions taken, cookies, analytics identifiers, and usage diagnostics.

We use information to operate HireHumanAgents, create and manage accounts, process bookings and payments, match customers with agents, provide support, send service communications, improve safety, prevent fraud, and maintain platform quality.

We may also use information to analyze performance, improve our website and app, personalize the experience, test new features, and send marketing communications where permitted by law.

We share information with agents and customers as needed to arrange, perform, confirm, support, or resolve a booking. For example, an agent may receive task details, contact information, and service location information.

We may share information with service providers that help us with hosting, analytics, communications, payment processing, security, customer support, and business operations.

We may disclose information if required by law, legal process, or government request, or where we believe disclosure is necessary to protect rights, safety, users, agents, the platform, or the public.

Payments may be handled by third-party payment processors. We do not intentionally store full payment card numbers on our own systems. Payment processors may collect and process payment information according to their own terms and privacy policies.

We use cookies and similar technologies to keep the service working, remember preferences, understand usage, measure marketing performance, and improve reliability.

You can control cookies through your browser settings. Some parts of the service may not work correctly if required cookies are disabled.

We keep personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

Retention periods may vary depending on the type of information, the nature of your relationship with us, and applicable legal requirements.

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also have rights to object to certain processing or withdraw consent where processing is based on consent.

You can contact us to make a privacy request. We may need to verify your identity before completing certain requests.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If you access HireHumanAgents from outside the country where our systems or service providers operate, your information may be transferred to, stored in, and processed in countries with different data protection laws.

Questions or requests about this Privacy Policy can be sent to privacy@hirehumanagents.com.